Smart Scheduling in Practice

Make every day at your practice an idyllic one by controlling your appointment book. We will demonstrate the improvements that effective pre-blocking systems and running punctually will make to your patient experience. Discover the best practices that will best support your patient appointment requirements.

The appointment diary system is such a essential tool in the practice because it can avert confusion and disorganisation from occurring; allowing you to have an idyllic day.

Your appointment diary system is the life of the practice – the amount of patients you have attending throughout the day, the nature of dental treatments your practice can offer through the week, your operational environment, mapping and planning inventory needs, staff rotas, and in a nutshell, the smooth running of the practice.


Course Description

In this course, we will look at best practices on effectively managing the appointment book system and demonstrate proven industry standards. Start efficiently managing your appointment diary system by utilising proven industry best practices today and start preventing confusion, disorder and stress from occurring at the practice.


Relevant for:

    Practice Manager, Practice Support Manager, Receptionist, Lead Receptionist, Trainee Receptionist, Treatment Co-ordinator, Dental Nurse, Infection Control Lead, Decontamination Lead, Trainee Dental Nurse, Dentist, Hygienist, Practice Principal, Practice Owner, Therapist

Course Info

  • Course topics will include:

      • Recognising the role that the appointment diary system plays in your practice.

      • Discovering who the appointment book belongs to.

      • How do you accomplish your idyllic day at the practice?

      • How to control your appointment booking system with our proven 5 step approach; determining treatment times, identifying daily targets and production blocks, preparing daily templates, and execution and maintenance.

      • How to create a bespoke appointment diary system that you can employ immediately.

      • How do you efficiently Pre-Block your schedule and why?

      • Discovering if Online Appointment Systems are hassle or are worth having?

      • The difference that Pre-Blocking and running punctually will make to your patient experience.

      • The industry trends that will best support your patient appointment booking requirements.

  • Although there is no specified time limit, we do recommended completing as soon as possible in order to get the most out of the course.

  • You can start as soon as your enrolment is processed and you receive your course pack (typically within 3 -5 days).

  • This is a distance-based course with tutor support included; learners will be provided with a hard copy of learning and assessment materials which they will receive typically within 3 -5 days of enrolment. Of course, all our support services are also provided as needed.

How It Works

  • 1.
    Simply enrol onto the course by clicking the Buy it Now button at the top of the page.

  • 2.
    Once enrolled we will send you a confirmation email which will contain the expected date which you will receive delivery of your Course Pack (typically within 3-5 working days).

  • 3.
    On delivery of your Course Pack you can begin the course. Remember with us distance learning doesn’t mean that you are on your own, you'll have a tutor on hand for support if needed.

  • 4.
    Once you have gained a thorough understanding of the course content simply send us an email and we will email you an online assessment.

  • 5.
    Once you have completed the online assessment, to highlight your achievement, we will email you a copy of your Certificate of Completion ready for you to print out.

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Smart Appointment Book Scheduling Course

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