Course topics will include:

Dental Training College's Reduce Cancellations and Late Patients Course is split into five key units:

Unit 1: Enhancing Patient Communication

• Advanced Communication Methods: Implementing effective ways to keep patients informed.
• Motivational Messaging: Crafting messages that encourage punctuality and adherence.
• Multi-Channel Communication: Utilizing various platforms to reach and remind patients.

Unit 2: Leveraging Patient Data

• Personalized Reminders: Using patient data to tailor reminder messages.
• Data Management: Best practices for organizing and utilizing patient information.
• Engagement Techniques: Methods to enhance patient engagement through personalized communication.

Unit 3: Boosting Patient Compliance

• Engagement Programs: Developing strategies to keep patients committed to their appointments.
• Adherence Incentives: Creating reward systems to encourage patients to follow through.
• Monitoring Compliance: Tools and techniques to track and improve patient adherence.

Unit 4: Increasing Punctuality Rates

• Timeliness Strategies: Proven methods to ensure patients arrive on time.
• Reducing Late Arrivals: Techniques to decrease the incidence of late patients.
• Patient Education: Informing patients about the importance of punctuality.

Unit 5: Increasing Recall Response Rates

• Effective Recall Techniques: Strategies to enhance the effectiveness of recall efforts.
• Improving Response Rates: Methods to increase patient responses to recalls.
• Follow-Up Systems: Developing systems to manage and track recall responses.

 

Although there is no specified time limit, we do recommended completing as soon as possible in order to get the most out of the course.

You can start as soon as your enrolment is processed and you receive your course pack (typically within 3 -5 days).

This is a distance-learning course with tutor support included; learners will be provided with a hard copy of course materials, which will be typically received within 3 -5 days of enrolment.

1.
Simply enrol onto the course by clicking the Buy it Now button at the top of the page.

2.
Once enrolled we will send you a confirmation email which will contain the expected date which you will receive delivery of your Course Pack (typically within 3-5 working days).

3.
On delivery of your Course Pack you can begin the course. Remember with us distance learning doesn’t mean that you are on your own, you'll have a tutor on hand for support if needed.

4.
Once completed, if an assessment is a requirement of the course, send us an email, and we'll send it to you.

5.
Congratulations, you've completed the course. We'll send you your certificate of achievement upon request.