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Overview

CQC in Practice

Navigate CQC Regulations with Confidence and Ensure Your Dental Practice Exceeds Compliance Standards.

Ensuring your dental practice meets and exceeds Care Quality Commission (CQC) standards is essential for delivering safe, effective, and high-quality patient care. The CQC Compliance Mastery Program equips dental teams with the knowledge, systems, and confidence to navigate CQC requirements with ease — transforming compliance from a source of pressure into a structured, strategic strength.

Developed with experienced compliance consultants and informed by real CQC inspection insights, this Program gives you a clear understanding of what inspectors expect and how to embed best practice across your team. You’ll learn how to create a culture of accountability, ensure safer care, and demonstrate compliance consistently and confidently.

When implemented correctly, CQC compliance becomes more than a regulatory obligation — it becomes a competitive advantage that enhances patient trust, strengthens team performance, and protects the long-term success of your practice.


Program Description

This comprehensive Program covers the essential requirements, systems, and processes needed to maintain CQC compliance across all areas of practice operations. You’ll learn how to implement effective compliance procedures, manage documentation, align team responsibilities, and ensure every member of staff understands their role in maintaining safe and effective care.

Through a structured, step-by-step curriculum, you’ll explore:

  • - How to organise, monitor, and evidence compliance

  • - How to prepare confidently for inspections

  • - How to manage risk and implement corrective actions

  • - How to gather and use patient and staff feedback

  • - How to embed a culture of continuous improvement

By the end of the Program, you’ll have a clear, actionable compliance framework tailored to dental practice operations, enabling you to manage CQC requirements with confidence, consistency, and long-term sustainability.



⭐ Key Feature Included:

  • 1-to-1 CQC Consultation & Custom Compliance Action Plan

As part of your enrolment, you’ll receive a personalised consultation with an experienced CQC compliance expert. During this session, your consultant will review your current compliance position, clarify inspection expectations, and identify any gaps or risks within your practice’s systems.

  • You’ll then receive a tailored action plan outlining the practical steps needed to strengthen compliance, enhance team accountability, and prepare confidently for future inspections.

    Practices regularly pay significant consultancy fees for this level of compliance insight and guidance, but it’s included as part of your Program, giving you exceptional value and a decisive operational advantage.


📋 Program Content, Includes

  • Gaining a comprehensive overview of the CQC’s role and its impact on dental practices.

  • Understanding the inspection process and what inspectors look for.

  • Developing strategies to assess and manage risks within the dental practice.

  • Understanding the criteria for assessing care quality from a patient's perspective.

  • Enhancing internal communication to support compliance and patient care.

 

 

Relevant for:

    Practice Principal, Practice Owner, Area Manager, Practice Manager, Dentist, Hygienist, Treatment Co-ordinator, Therapist, Dental Nurse, Receptionist.

Program Info

  • Program topics will include:

     

    Dental Training College's CQC Compliance Mastery for Dental Practices Program is split into ten key units:

     
      Unit 1: Understanding CQC Regulations
      • Gain a comprehensive overview of the CQC’s role and its impact on dental practices.
      • Explore the specific CQC standards that apply to dental services.
      • Learn how to access and interpret CQC guidance documents.

       

      Unit 2: Preparing for CQC Inspections
      • Understand the inspection process and what inspectors look for.
      • Prepare your team for unannounced visits.
      • Learn to create effective action plans based on previous inspection feedback.

       

      Unit 3: Risk Management and Safety
      • Develop strategies to assess and manage risks within the dental practice.
      • Implement safety protocols to meet compliance standards.
      • Create a culture of safety that aligns with CQC expectations.

       

      Unit 4: Patient-Centered Care
      • Emphasize the importance of patient consent and shared decision-making.
      • Understand the criteria for assessing care quality from a patient's perspective.
      • Develop processes that ensure patient rights and dignity are upheld.

       

      Unit 5: Quality Assurance and Clinical Governance
      • Establish a framework for continuous quality improvement.
      • Engage in regular audits to assess compliance and care effectiveness.
      • Set up systems for clinical governance that align with CQC requirements.

       

      Unit 6: Record Keeping and Data Protection
      • Master the essentials of clinical record keeping compliant with CQC standards.
      • Understand data protection laws and their application in dental practices.
      • Train staff on secure and ethical handling of patient information.

       

      Unit 7: Staff Training and Development
      • Identify training needs to meet CQC standards.
      • Implement an ongoing training schedule that promotes compliance and professional development.
      • Evaluate the effectiveness of training programs.

       

      Unit 8: Effective Communication within the Practice
      • Enhance internal communication to support compliance and patient care.
      • Develop strategies to ensure clear and consistent patient communication.
      • Learn about communication protocols that improve team coordination and error management.

       

      Unit 9: Handling Complaints and Incidents
      • Establish robust procedures for managing complaints and adverse incidents.
      • Learn to effectively resolve issues while maintaining compliance and patient trust.
      • Analyze incidents to prevent future occurrences.

       

      Unit 10: Sustainability and Ethical Practices
      • Integrate ethical considerations into everyday practice operations.
      • Promote sustainability in compliance efforts.
      • Foster an ethical workplace that supports staff well-being and patient care.
       
  • There’s no set time limit for completing the Program, but we recommend progressing as soon as possible to get the maximum benefit from the learning and support.

  • You can begin as soon as your enrolment is complete and your Program Pack arrives (typically within 3–5 working days).

  • This is a blended-learning program combining distance learning with a One-to-One Consultation and on-demand online tutor support throughout. You’ll receive a professionally printed Bespoke Program Pack containing all your resource materials, typically delivered within 3–5 working days.

    It’s a practical, flexible way to learn, built around real materials you can reference anytime, and real support when you need it.

How It Works


  • 1.
    Simply click ‘Buy Now’ and get started with a £250 deposit, we’ll invoice the balance separately.

  • 2.
    You’ll receive a confirmation email containing your invoice and the expected Program Pack delivery date (typically within 3-5 working days).

  • 3.
    Start with your Program Pack. Beginning with a 1-to-1 consultation with your industry expert, you’ll also receive on-demand tutor support throughout.

  • 4.
    If you need help applying what you’ve learned, we can arrange a personalised end-of-program Q&A session with your consultant at your request.

  • 5.
    Congratulations, you’ve completed the Program and unlocked a proven path to maximising long-term CQC compliance. Your certificate of completion is available upon request.

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CQC Compliance Mastery for Dental Practices Program

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