Course topics will include:

Dental Training College's Communication for Inclusive Dental Teams Course is split into five key units:

Unit 1: Developing Inclusive Communication Skills

• Engaging Diverse Teams: Techniques for effective communication with team members from various backgrounds.
• Active Listening: Strategies to ensure all voices are heard and respected.
• Clear Messaging: Crafting messages that are inclusive and easily understood by all team members.

Unit 2: Enhancing Team Collaboration

• Building Trust: Methods to develop trust and cooperation among team members.
• Inclusive Decision-Making: Ensuring all team members have a voice in decisions.
• Conflict Resolution: Approaches to resolve conflicts respectfully and inclusively.

Unit 3: Addressing Communication Barriers

• Identifying Barriers: Recognizing common communication challenges in diverse teams.
• Overcoming Challenges: Strategies to address and overcome these barriers.
• Improving Accessibility: Ensuring all communication methods are accessible to everyone.

Unit 4: Promoting Cultural Competence

• Understanding Cultural Differences: Learning about various cultural perspectives and practices.
• Cultural Sensitivity: Techniques to communicate respectfully across cultures.
• Inclusive Patient Care: Applying cultural competence to improve patient interactions and care.

Unit 5: Implementing Feedback Mechanisms

• Effective Feedback Systems: Creating systems for regular, constructive feedback.
• Continuous Improvement: Using feedback to continually enhance communication and inclusivity.
• Encouraging Open Dialogue: Fostering an environment where team members feel comfortable sharing feedback and ideas.

 

Although there is no specified time limit, we do recommended completing as soon as possible in order to get the most out of the course.

You can start as soon as your enrolment is processed and you receive your course pack (typically within 3 -5 days).

This is a distance-learning course with tutor support included; learners will be provided with a hard copy of course materials, which will be typically received within 3 -5 days of enrolment.

1.
Simply enrol onto the course by clicking the Buy it Now button at the top of the page.

2.
Once enrolled we will send you a confirmation email which will contain the expected date which you will receive delivery of your Course Pack (typically within 3-5 working days).

3.
On delivery of your Course Pack you can begin the course. Remember with us distance learning doesn’t mean that you are on your own, you'll have a tutor on hand for support if needed.

4.
Once completed, if an assessment is a requirement of the course, send us an email, and we'll send it to you.

5.
Congratulations, you've completed the course. We'll send you your certificate of achievement upon request.