SOE in Practice

Dental Training College is proud to be offering a course that will teach you how to use one of the UK's most popular dental software systems, Software of Excellence (SOE) EXACT.

There is a high demand from employers for individuals who are well trained in the use of Software of Excellence EXACT system, as a large number of dental practices currently use EXACT to support their practice. We believe having this vital certification has never been more crucial for those wanting to pursue or develop a career in a front of house role such as Reception or Practice Management.  


Course Description

Learn the practical fundamentals of Software of Excellence EXACT.  Dental Training College have created this course and designed it for learner who either already work in the dental industry and want to develop their skill set or learner who are new to the industry wishing to learn this vital dental software system, to make their CV more attractive to prospective employers.  


Relevant for:

    Practice Manager, Practice Support Manager, Receptionist, Lead Receptionist, Trainee Receptionist, Treatment Co-ordinator, Dental Nurse, Infection Control Lead, Decontamination Lead, Trainee Dental Nurse, Dentist, Hygienist, Practice Principal, Practice Owner, Therapist

Course Info

  • Course topics will include:

      • Introduction to Software of Excellence EXACT System.

      • Appointment booking using Software of Excellence EXACT System.

      • Your role & responsibility regarding Dental histories & new patient forms using EXACT software.

      • Taking payments, allocating payments and refunds using EXACT software.

      • Understanding and Managing Recalls using EXACT software.

      • Workflow and Forward Booking.

      • Cashing up- End of Day Report.

      • Clinipads- Dental histories & New Patient Forms.

      • Text Messaging, confirmation calls and Email Messages.

      • Letter Template Writing.

      • UDA Claims Report.

      • Informed consent, data protection & patient confidentially.

      • Customer Service Training Manual.

      • Basic Guide to Dental Procedures.


  • Although there is no specified time limit, we do recommended completing as soon as possible in order to get the most out of the course.

  • You can start as soon as your enrolment is processed and you receive your course pack (typically within 3 -5 days).

  • This is a distance-based course with tutor support included; learners will be provided with a hard copy of learning and assessment materials which they will receive typically within 3 -5 days of enrolment. Of course, all our support services are also provided as needed.

How It Works

  • 1.
    Simply enrol onto the course by clicking the Buy it Now button at the top of the page.

  • 2.
    Once enrolled we will send you a confirmation email which will contain the expected date which you will receive delivery of your Course Pack (typically within 3-5 working days).

  • 3.
    On delivery of your Course Pack you can begin the course. Remember with us distance learning doesn’t mean that you are on your own, you'll have a tutor on hand for support if needed.

  • 4.
    Once you have gained a thorough understanding of the course content simply send us an email and we will email you an online assessment.

  • 5.
    Once you have completed the online assessment, to highlight your achievement, we will send you a hard copy of your Certificate of Completion.

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