Course topics will include:

• Introduction to Software of Excellence EXACT System.

• Appointment booking using Software of Excellence EXACT System.

• Your role & responsibility regarding Dental histories & new patient forms using EXACT software.

• Taking payments, allocating payments and refunds using EXACT software.

• Understanding and Managing Recalls using EXACT software.

• Workflow and Forward Booking.

• Cashing up- End of Day Report.

• Clinipads- Dental histories & New Patient Forms.

• Text Messaging, confirmation calls and Email Messages.

• Letter Template Writing.

• UDA Claims Report.

• Informed consent, data protection & patient confidentiality.

• Customer Service Training Manual.

• Basic Guide to Dental Procedures.

 

Although there is no specified time limit, we do recommended completing as soon as possible in order to get the most out of the course.

You can start as soon as your enrolment is processed and you receive your course pack (typically within 3 -5 days).

This is a blended-learning course (distance learning with on-demand online tutor support included). You’ll receive a professionally printed Course Pack containing all your course materials, typically delivered within 3–5 days of payment. It’s a practical, flexible way to learn, built around real materials you can reference throughout your career, and real support when you need it.

1.
Simply enrol on the course by clicking the Enrol Now button, entering your details, and clicking Enrol.

2.
Once enrolled we'll send you a confirmation email containing your invoice and the expected Course Pack delivery date (typically within 3-5 working days).

3.
Once your Course Pack is delivered, you can begin the course. Remember, our blended learning approach means you're never alone, on-demand tutor support is available whenever you need it.

4.
After you have gained a thorough understanding of the course content, simply send us an email, and we will email you an online assessment.

5.
Once you have successfully completed the online assessment, we will send you your certificate upon request to document your achievement. Congratulations! You're about to unlock a new path to career growth.