Our Treatment Coordinator Course Hits Record Enrolments in 2025
2025 has marked a record year for enrolments on our Treatment Coordinator (TCO) course, and the trend shows no signs of slowing down. More practices than ever are recognising the value of Treatment Coordinators, and our data reveals the leading driver behind this surge is rising patient expectations.
Patients are no longer satisfied with “good enough.” They want a seamless experience, clear communication, flexible options, and reassurance at every stage of their treatment journey. Refining the patient journey has become a top priority for dental practices nationwide, and Treatment Coordinators are the vital link that coordinates and streamlines this journey.
Why Treatment Coordinator Training Is in High Demand
While rising patient expectations sit at the top of the list, several other factors are contributing to this record demand:
- Increased competition in the dental market – Practices are under pressure to differentiate themselves. A skilled Treatment Coordinator ensures patients receive the personal attention and care that sets a practice apart.
- Higher case acceptance rates – A well-trained TCO helps patients understand treatment options, addresses objections, and increases conversions on higher-value cases such as implants and Invisalign.
- Efficiency for clinicians – By taking ownership of consultations and follow-ups, Treatment Coordinators free up dentists to focus on clinical work, increasing productivity across the practice.
- Revenue growth through ethical upselling – TCOs are uniquely positioned to discuss treatment enhancements and finance options in a patient-friendly way, boosting practice profitability.
- Compliance and communication – With regulators and patients both demanding clearer documentation and communication, TCOs ensure consistency, professionalism, and transparency.
This combination of improved patient experience, increased profitability, and operational efficiency explains why 2025 has been a record-breaking year for enrolments.
Keeping the Course Relevant in a Changing Market
Dental patient expectations are continuously changing, influenced by technology, consumer behaviour, and generational shifts. Our team closely monitors the market to ensure our course content evolves with these trends.
From communication strategies to digital patient engagement, our Treatment Coordinator course is designed to give learners the most up-to-date tools and techniques to thrive in their roles.
Why Learner Satisfaction Matters
At Dental Training College, learner satisfaction is at the core of everything we do. Our goal is not just to provide training, but to empower Treatment Coordinators to build their knowledge and become even more successful in their careers.
The proof? Our record enrolment levels are matched by outstanding feedback from learners who have completed the course.
What Our Learners Say
Cheryl Miller – Aycliffe Dental Surgery, Kent
“I really enjoyed doing the Treatment Coordinator course, it was very informative, I feel I learnt a lot, I would highly recommend this course and Dental Training College to my colleagues. Thank you.”
Ella Morris – Goodleigh Dental Practice, Chelmsford
“I really enjoyed the course and found the material not only interesting, but also incredibly helpful. The content was clearly presented and easy to understand, and I appreciated how practical and relevant the information was to my role.”
Rising Year After Year
With record enrolments in 2025 and patient expectations rising year after year, the Treatment Coordinator role is more important than ever. Practices that invest in skilled, qualified TCOs see better patient journeys, stronger case acceptance, and increased profitability.
👉 If you’re ready to take your role — and your practice — to the next level, our Certificate in Treatment Coordination is the course that will help you get there.