Overview
Team Management
Learn best practice communication and protocol techniques to maximise the performance of every department and really hit the ground running when it comes to maximising revenue.
Teams who perform at their peak potential recognise that each team member makes a significant difference to the patient experience and to the bottom line of the success of the practice.
Course Description
The tutors at Dental Training College have created this essential course suited for the whole dental team. This course includes a number of team enhancement activities including communication skills, how to give good and honest feedback, how to inject accountability through KPI's, building trust with each other and how to become better at solving problems in the team.
Learn the vital strategies and key fundamentals behind getting the best performance out of your dental team.
Relevant for:
Practice Manager, Practice Support Manager, Receptionist, Lead Receptionist, Trainee Receptionist, Treatment Co-ordinator, Dental Nurse, Infection Control Lead, Decontamination Lead, Trainee Dental Nurse, Dentist, Hygienist, Practice Principal, Practice Owner, Therapist