FAQ’s

1What previous experience or skills do I need to be able to start the course?
All our courses are strategically designed for complete beginners, therefore no previous experience is required, only a keen interest in the sector is needed.
2What is included in the cost of the course?
All of our courses include a full student study pack for their relevant course. The price also includes tutor support the assessment at the end of the course and certification. (P&P is included in the price).
3How do I enrol?
Enrolment is easy! All payments can be taken securely via our website. Simply click on your chosen course and follow the online payment instructions.
4How fast will I receive my course material?
We aim to dispatch all purchased course materials within 48 hours of payment. Therefore students will usually expect to receive their course material within 3-5 working days
5Can I get a discount if I take more than one course?
Yes, we like to reward our loyal students; please contact a member of the team to organise a discount.
6Is there a time limit for completion of the course?
Although there is no specified time limited, we do recommended completing as soon as possible in order to get the most out of the course.
7When will I receive my certificate?
You will receive your certificate 7 days after you have been deemed competent by completing your online assessment and have provided us with your correct current mailing address.